KenoaTV: manage and renew your subscription

This site has no customer portal: everything about your subscription goes through our team on WhatsApp, 24/7. Have the email you used to order at hand: it's how the team finds your plan.

Renewal: each plan is paid once for its term (1, 3, 6 or 12 months) and doesn't renew automatically, and this site sends no reminder emails. When your plan ends, access stops. To keep watching, message the team on WhatsApp with the email you used to order and the plan you want next.

A longer plan: you can move to a longer plan at any time: tell the team on WhatsApp which length you'd like. Longer plans cost less per month; prices are on the plans page.

Lost login: your login details (M3U playlist link, Xtream Codes login and, for MAG boxes, a portal URL) with setup steps for your device were sent by email after payment. Search your inbox and your spam folder first. Still can't find them, or the service stopped working? Message us on WhatsApp with the email you used to order. Never post your password in a public message.

Refunds: refunds are possible in specific cases. To ask for one, message us on WhatsApp with your name, the email you used to order, the reason and your device and app. The cases and steps are in our refund policy.

Watching on a new device: your plan covers 1 connection, so one screen at a time, and it isn't locked to one country: it works wherever you have a reliable internet connection. Tell the team which device it is and they'll suggest a player app. Our IPTV setup guide covers each device.

Sharing: your login is for you only: KenoaTV's terms don't allow sharing your account, and subscribers must be 18 or older.